Jars and containers
Send the jar, tin or tub you have too many of, plus what you want it to become.
See upcycling projectsSend it as it is
If you are stuck on a specific waste problem, this is the place to send it. The most useful questions come with a real constraint attached: a flat with no outdoor space, a shared kitchen, a council that does not collect food waste, a product that keeps failing.
Tell us what you have already tried and we will answer with something that fits the situation you actually have.
Every message is read
Details beat polish
Send the question, and include the details that matter: where you are in the UK, what kind of home you are in, what you have already tried, and what has not worked. If the question is about a specific council’s rules, tell us which council, because collections vary a lot between boroughs. If it is about an item you do not know how to deal with, describe it.
You do not need to write it up nicely. A rough description is fine and helps us give a useful reply rather than a generic one. Photographing the thing that is bothering you is often easier than describing it.
Where we stop
We cannot give legal advice about waste disposal, assess enforcement or fines, or tell you where to take hazardous materials in your area. For those, your local council is the right contact.
Your message reaches the Rubbish Rebels inbox and is read by the editorial team. Straightforward questions usually get a reply within a week. During busy periods it can take a little longer, and we would rather take the time than send you something vague.
If a question is complex or falls outside what we cover, we will say so plainly rather than guessing. Where we cannot help, we try to point you at a better source.
A reply, or an honest no
We answer what we can with useful information and tell you when we cannot. A short “that one is outside our patch” is better than a misleading answer.
Your permission, first
If your question would help other readers, we may ask to write it up as a guide for the low waste home guide section. We will not publish your message without asking you first.
Constraint first, please
If you have an upcycling project that worked, a composting setup that suits a small flat, or a low-waste tip that solved a specific problem, send it. We add reader suggestions to the relevant page when they fit and will credit you if you want. Suggestions are most useful when they include the constraint: what home, what kitchen, what budget, what broke.
Send the jar, tin or tub you have too many of, plus what you want it to become.
See upcycling projects
Tell us what the garment is and what failed. Holes in different places change the fix.
See upcycling projects
Balcony, shared yard or windowsill only — say which, because the setup changes.
Read composting at home
Which shop, which town, and what went wrong with the refill or the wrap care.
Browse sustainable shoppingOne message is enough
Use the form below to send your message. Include your email address if you would like a reply. We do not share your email or your message with anyone else, and please do not send the same question to several channels — one message is enough.
Where we are
Rubbish Rebels
42 Greenfield Lane
Bristol, BS5 6TY
United Kingdom
Phone
Working hours
Monday to Friday, 9:00 AM – 6:00 PM
Saturday, 10:00 AM – 2:00 PM
If you would rather check the site first, the starter guide, kitchen swaps, upcycling, composting and shopping pages cover most of what people write in about. The answer may already be there.
Three things people ask first
Usually within a week for straightforward questions. During busy periods it can take longer. If we cannot help with a specific question, we will say so and point you elsewhere.
No. We do not take complaints about brands or retailers. For those, contact the brand directly or use a consumer body like Citizens Advice.
Yes, though tell us which council. Rules vary by borough and we can only answer accurately if we know which one you are dealing with.
The starter guide walks through the swap order that works for most UK homes, and the kitchen swaps page covers plastic free food storage and eco friendly kitchen cleaning in more detail. If your question is still open after that, send it and we will take it from there.